Recently, affected by factors such as thunderstorms and traffic control, many airports have issued yellow alerts for delays and canceled some flights, which not only wastes the time of many passengers, but also delays the itinerary of many passengers. According to data released by the Civil Aviation Administration of China, in 2017, the normal rate of China's civil aviation flights taking off on time was 71.67%, of which delays caused by weather accounted for as high as 51.28%.
In this environment, the importance of flight dynamic information is gradually highlighted. Flight dynamic information is an important link in medium and long-distance travel services, and its importance is highlighted, which also means that the potential of the medium and long-distance travel service market is constantly being released.
The travel scene has been excavated, and new traffic entrances have gradually formed
With the development of the times and the advancement of technology, the distance people travel is being infinitely extended. In the early days, due to factors such as inconvenient transportation, people's activities were mostly in short-distance areas. Nowadays, transportation extending in all directions covers people's lives like a network. With the help of science and technology, people's lives are no longer limited to the present, and poetry and distant places have become within reach.
Driven by market demand, the medium and long-distance travel service industry has entered a period of rapid development, and demand-oriented medium and long-distance travel services are becoming a new and huge traffic entrance. On the one hand, in the context of consumption upgrades, people's living standards continue to improve, and the choice of travel methods is becoming more and more diverse. Airplanes and high-speed rail are favored by consumers because of their convenience and speed. According to the development plan of China's civil aviation industry, by 2020, the passenger traffic volume in the civil aviation market will reach 700 million person-times, and by 2030 it will reach 1.5 billion person-times. The development of medium and long-distance industries such as aircraft has also contributed to the increase in market traffic for medium and long-distance travel services.
On the other hand, as the development of online traffic gradually falls into a slow state, it is necessary to find new scenarios to trigger the activity of online traffic, and travel services are undoubtedly high-value scenarios that can stimulate the activity of online traffic. After a period of rapid Internet development, online traffic has approached the ceiling, the value of traffic has gradually become prominent, and capital competition for traffic has become more intense. By mining different scenarios, capturing low-cost traffic has become the tireless pursuit of capital.
Life service is undoubtedly the place where traffic gathers. However, capital has deeply developed several key life service scenarios of eating, drinking and playing. At present, there are not many remaining traffic entrances for life services, and travel service is one of them. Taking Didi Chuxing as an example, the "February 2018 Ride-hailing APP Industry Research Report" released by Aurora Big Data shows that in the second half of 2017, more than 13 million people used Didi Chuxing every day. With the traffic entrance of short-distance travel service being occupied, the medium and long-distance travel service market has become one of the few entrances in the travel service industry.
At this stage, there is still a huge room for exploration in the medium and long-distance travel service market. The flight steward chose to enter the market when the potential of the medium and long-distance travel service market exploded, and has already seized the opportunity. The most important part of the ecosystem.
Firstly, the service content provided by flight dynamic information is rich and comprehensive, applicable to a wide range of people. In the flight dynamic information service project, flight query is the most basic content. Users can conduct flight dynamic query according to the flight number and the name of the flight city, and provide real-time information on the flight departure time. In addition, various information such as check-in counters, check-in gate information, baggage carousel, historical punctuality rate, average delay rate, weather conditions of departure and landing airports, departure speed, large screens at the airport, and airport route maps are available for users to inquire. The diversity of service content enables the platform to connect to users with different needs, which is conducive to the increase of platform traffic.
Second, with the development of the Internet industry, people will increasingly rely on the power of Internet and other technologies to obtain the information they need. In the early days, most of the channels for people to obtain information were through word of mouth. Although this channel is relatively reliable, it is easily limited by distance. Later, people's channels gradually turned to paper products such as books, but this paper-based channel is easily affected by time. Later, the rise of the Internet once again changed the channel for people to obtain information. Since it is not limited by time and distance, this channel has gradually become the mainstream. The emergence of search engines such as Baidu and Google has also demonstrated this fact.
The evolution of several channels also shows a reason, people are more inclined to choose the channel that can maximize their own interests. The flight manager just satisfies this point. After all, compared with Baidu and other search engines, it takes less time and energy to use the flight manager to query flight dynamic information.
Deep cultivation of services has become the foundation for flight stewards to gain a foothold in the medium and long-distance travel service market
With the continuous exploration of travel scenarios, the medium and long-distance travel service market has naturally attracted the attention of a large number of capitals, and there is an endless stream of capital invested in it. With the creation of the important link of flight dynamic information, the flight steward has become one of the best giants in the medium and long-distance travel service industry. Of course, in addition to traffic, there is also a strong service capability behind the flight steward becoming a giant of medium and long-distance travel services.
First of all, in terms of service objects, through the application of big data, it provides comprehensive, accurate and real-time services for C-end users and B-end enterprises. Taking flight dynamic information as an example, the flight steward accesses the data of air traffic management bureaus, airlines, airports and other institutions, analyzes and interprets these data, and provides users with real-time, accurate and comprehensive travel information through scientific analysis. In addition to directly facing individual users at the C-end, these information services can also provide high-quality services to enterprise-level users at the B-end, helping enterprise-level users effectively improve travel efficiency.
In addition, Huoli Zhuanche, the private car brand under Flight Steward, also serves users through the application of big data. Relying on the huge user data, the dynamic data of major flights and the data accumulation of private cars going to and from different places, Huoli special car is based on the "one price" model, that is, through the data analysis of the distance, the price prediction is made, and the payment is made in advance. Charge users extra fees to provide pick-up and drop-off services for B-end corporate users and C-end individual users. And after analyzing the collected data, Huoli Zhuanche can also provide users with special services such as "free flight delays, etc., and free refunds for flight cancellations". Whether it is the basic one-price car service or other special functional services, the self-operated car brand of Flight Steward has been widely praised by users.
Secondly, in terms of the breadth of services, it provides one-stop travel services such as ticket booking, inquiries, and private car transfers. It can be seen from the flight steward APP that, as the leading mobile travel platform in China, the flight steward provides comprehensive and high-quality services. Users can query relevant flights in the APP, and the APP will recommend the most suitable flight for the user according to the user's needs such as price and time. After the query, they can directly book on the platform, and then learn about the information of the selected flight. Seat selection services can be directly performed on the platform, including online purchase of extra luggage, flight delay insurance, visas, outbound product purchases, air ticket installment and other services can be performed on the APP. At the same time, users can also enjoy airport pick-up and drop-off services through the Huoli special car on the APP. For various needs in travel services, users only need to use one APP to handle them.
Finally, in terms of service depth, use technical means and product innovation to deepen user travel scenarios and improve user travel experience. In the era of advanced science and technology, all walks of life have become more mature in the application of technology, and the same is true for the medium and long-distance travel service industry. Flight Steward uses technologies such as artificial intelligence, data collection, processing, and analysis to empower its various services, such as flight dynamic intelligent reminders, personalized flights, and route AI recommendations. The right, best priced air ticket. The first air ticket shopping cart has improved the efficiency of users in purchasing and payment, and greatly improved the travel experience of users.
For users who often need to take flights, Flight Manager is really a good choice. After all, as far as the current market is concerned, there are only a handful of platforms in China with such complete service functions. For example, most of the functions of online OTAs are aimed at providing users with ticketing services, while Didi Chuxing mainly focuses on short-distance travel services, while Flight Manager is deeply involved in the medium and long-distance travel service market, providing users with high-quality services for both ticket purchase and travel. services. One platform can solve cumbersome travel problems, why not do it?
Create a one-stop travel service ecosystem and build a better travel life
With the support of huge traffic portals and strong service capabilities, the flight steward's one-stop travel service ecosystem is gradually taking shape. Different from the vertical service functions of other platforms, the flight steward's ecosystem will cover various travel scenarios, and the service will run through the entire travel service industry chain.
Through data collection, analysis and intelligent processing, we can grasp the travel needs of users in a timely manner, grasp the pain points of users in travel, and aim to solve the pain points of users, upgrade the industrial chain of different links such as R&D, sales, and after-sales, and create a comprehensive transportation system. , life, travel, weather and other multi-field one-stop services closely related to travel. This also means that through the creation of a one-stop ecosystem, Flight Manager can not only provide users with basic information services, but also break down information barriers and integrate services into all aspects of travel. Relying on artificial intelligence and other technologies, it helps users solve problems encountered in travel, provides users with smarter travel services, and brings users a more convenient and efficient travel experience.
In general, with the increasing value of traffic, capital’s pursuit of traffic is entering a stage of frenzy. As one of the huge traffic portals of the travel service industry, the medium and long-distance travel service industry will usher in a huge development in the future. Relying on the two advantages of early entry and strong strength, flight steward has established a firm foothold in the medium and long-distance travel service market. It is foreseeable that as the potential of the service market continues to be stimulated, the flight steward will become a sharp tool in the travel tools of users in the future.
With the full coverage of the multi-field one-stop ecosystem of Flight Manager, travel will become a beautiful way of life, and users will enjoy more convenient, efficient and high-quality travel services in the future. The establishment of this one-stop ecosystem will set off a wave in the travel service industry. As a giant in medium and long-distance travel services, Flight Manager's advanced intelligent and comprehensive travel methods are expected to lead the industry to better development.